Infrastructure Training Pty Ltd takes the privacy of learners very seriously and complies with all legislative requirements. These include the Privacy Act 1988 and Australian Privacy Principles (effective from 12th March 2014).
Infrastructure Training Pty Ltd will retain personal information about you relating to your enrolment with us. We will also retain records of your training activity and are required to do this in accordance with the National Vocational Education and Training Regulator Act 2011.
Your personal information is retained within our secure hard copy filling system and our computer systems. Your information is collected via the enrolment form and through your completion of administrative related forms and based on your training outcomes. Electronic data retained on our computer systems is protected via virus protection software and firewall protection. Our data is backed up continuously to our server which is secure.
Infrastructure Training Pty Ltd is required by the National Vocational Education and Training Regulator Act 2011 to securely retain your retain records of AQF certification documentation issued for a period of 30 years;
We are required by law to make learner data available to Government agencies such as the National Centre for Vocational Education and Research or the Australian Skills Quality Authority.
In all other cases Infrastructure Training Pty Ltd will seek the written permission of the learner for such disclosure.
Infrastructure Training Pty Ltd will not disclose your information to any person or organisation unless we have written instructions from you to do so.
You have the right to access information that Infrastructure Training Pty Ltd is retaining that relates to you. Written requests for access to records may be made via email to info@infrastructure-training.com
. Under the Privacy Act 1988 (Privacy Act) you also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) about the handling of your personal information. You can find more information about making a privacy complaint at the website of the OAIC located at: http://www.oaic.gov.au/privacy/privacy-complaints.
Collection of Personal Information
In general, personal information will be collected through course application and/or enrolment forms, training records, assessment records and online forms and submissions. The types of personal information collected include:
- personal details including contact details,
- employment information where relevant,
- academic history,
- statistical information about your prior education, schooling, reasons for enrolling,
- training, participation and assessment information,
- fee and payment information.
Security of Personal Information
Infrastructure Training Pty Ltd will take reasonable steps to protect and secure your Personal Information to ensure you it is protected from misuse, loss, theft, and unauthorised modification, access or disclosure other than in accordance with these terms.
Infrastructure Training Pty Ltd takes reasonable steps to destroy or permanently de-identify any Personal Information where:
- Infrastructure Training Pty Ltd no longer needs the Personal Information for any purpose for which the personal Information may be used or disclosed by Infrastructure Training Pty Ltd; and
- Infrastructure Training Pty Ltd is not required by or under an Australian law, regulation or a court/tribunal order, to retain the Personal Information.
Disclosure of Personal information
As part of your enrolment, you will be asked to declare your acceptance of the terms of the service contract and the refund conditions and confirm that you have been fully advised of the fees, refund conditions and conditions of enrolment and agree to be a student at Infrastructure Training Pty Ltd.
You agree that it is your responsibility to retain a copy of this written agreement as supplied by Infrastructure Training Pty Ltd and receipts of any payments of tuition fees or non-tuition fees.
You agree that under the Data Provision Requirements 2012, Infrastructure Training Pty Ltd is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Personal information disclosed to NCVER may be used or disclosed for the following purposes:
- issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;
- facilitating statistics and research relating to education, including surveys;
- understanding how the VET market operates, for policy, workforce planning and consumer information; and
- administering VET, including program administration, regulation, monitoring and evaluation.
- NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at ncver.edu.au).